The DiaVox Voice Processing System for Hospitality Application is a comprehensive voice mail system that is designed specifically to meet the needs of operations in a hotel environment. Developed in Windows operating environment, the has a tremendous flexibility to integrate with the Property Management System. Moreover, when the system integrates with the PABX, a variety of features are being offered without restricting the functionality of it.

The Property Management System (PMS) or Front Office System (FOS) when interface to a hotel front desk computer allows the DiaVox Voice Processing System to perform functions related to Hospitality applications. After connected to an "integrated" PBX phone system, it can be configured to automatically record messages for rooms, notify the room that there are messages waiting via message waiting lights, or out dial notification, automatically re-initialize mailboxes, and purge any unwanted messages after the room is checked-in, and move messages to another mailbox if the customer changes rooms.

Communication Overview

Communication System

Features

• Voice Mail database integrated with DNA and SQL server.
• Automatic mailbox activation upon PMS Check In
• Automatic mailbox deactivation upon PMS Check Out
• Room Status Reporting
• Cabin Status Reporting
• Simplified Mailbox Messaging
• Multiple Language Operations
• System mailbox partitioning
• Wake Up Call Order
• Automated Receptionist
• Telephone and Mailbox Traffic Reports
• Automatic Message Distribution Mailboxes
• Remote Diagnostic and Programming

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